A Rule Should Suit The Purpose.

A System Must Be Managed. It Will Not Manage Itself. Left To Themselves In The Western World, Components Become Selfish, Competitive. We Cannot Afford The Destructive Effect Of Competition.

The Most Important Measures Are Both Unknown And Unknowable.

Whenever There Is Fear, You Will Get Wrong Figures.

Improve Quality, You Automatically Improve Productivity.

I Am Not Reporting Things About People. I Am Reporting Things About Practices.