Compassion Begins With Attention.

The Harvard Business Review Recently Had An Article Called 'the Human Moment,' About How To Make Real Contact With A Person At Work: ... The Fundamental Thing You Have To Do Is Turn Off Your Blackberry, Close Your Laptop, End Your Daydream And Pay Full Attention To The Person.

Motivation Aside, If People Get Better At These Life Skills, Everyone Benefits: The Brain Doesn't Distinguish Between Being A More Empathic Manager And A More Empathic Father.

Iq And Technical Skills Are Important, But Emotional Intelligence Is The Sine Qua Non Of Leadership.

A Little Girl Who Finds A Puzzle Frustrating Might Ask Her Busy Mother (or Teacher) For Help. The Child Gets One Message If Her Mother Expresses Clear Pleasure At The Request And Quite Another If Mommy Responds With A Curt 'don't Bother Me - I've Got Important Work To Do.'

Evolutionary Theory Holds That Our Ability To Sense When We Should Be Suspicious Has Been Every Bit As Essential For Human Survival As Our Capacity For Trust And Cooperation.