Effective Visions Are Lived In Details, Not

Collections Of Books And Other Documents, Either Printed Or Electronic, Are A Form Of Congregation.

Quality Involves Living The Message Of The Possibility Of Perfection And Infinite Improvement, Living It Day In And Day Out, Decade By Decade.

The Delivery And Presentation Media Are Important, And Each Format Has Its Advantages And Disadvantages, But Ultimately I Just Want To Read What I Want To Read, When And Where I Want.

Success Requires A Persistent Misreading Of The Odds.

The Idea Of Intimately Entwining With Customers [to Get Ideas] Is An Idea Whose Time Has Come.