Emotion Is Contagious.

We Don't Know Where Our First Impressions Come From Or Precisely What They Mean, So We Don't Always Appreciate Their Fragility.

Every Cop Will Tell You That Their Real Job Is Being A Social Worker. That's What They Do All Day. The Large Majority Of Police Officers In This Country Never Even Draw Their Gun, Let Alone Fire It. They Do Conflict Resolution, Right? And If That's Their Job, Why Do They Need To Look Like They're An Occupying Force?

I Always Resist Seeing My Own Personal Motivation In My Work, But I Guess It Must Be There On Some Level. And I Do Feel Very Much That My Life Follows The Kinds Of Things I Talk About In My Books. I've Always Thought Of Myself As An Insanely Lucky Person, So Perhaps The Success Of My First Two Books Led Me To Want To Examine This Phenomenon On Some Unconscious Level.

So Long As The Stereotype Is Used As A Way Of Understanding How To Fix The Problem As Opposed To Demonizing A People Or Writing Them Off, Then I Think It's Ok.

Courage Is What You Earn When You've Been Through The Tough Times And You Discover They Aren't So Tough After All.