Every Five Years, I Like To Do

I Do Interview Senior Candidates At The Home Office Or Many Of Our Hotel Or Restaurant General Manager Candidates. My Two Favorite Questions Are "tell Me About A Failure In Your Career, What You Learned From It, And How You've Leveraged This Lesson" And "all Of Us Are Misperceived At One Time Or Another. What's The Most Common Way You're Misperceived In The Workplace And Why?" Both Of These Questions Require A Certain Amount Of Self-awareness And A Willingness To Not Give Pat, Normal Answers That We Offer Experience In Interviews.

Great Leaders Help Their People See How They Can Directly Impact The Company's Objectives And Their Own Personal Goals.

Curiosity Has ... Proven To Be A Great Ingredient In Resilience, A Trait Particularly Valuable In An Extended Economic Downturn. Resilient People Aren't Made Of Steel; They Just Provide Themselves With More Options, And Those Options Come From A Curious Mind.

I Don't Know About You, But I've Saved Cards That Old High School Flames Wrote Me As Well As Those That Employees Have Written Me Over The Years. The Power Of Genuine, Customized Appreciation Will Never Lose Its Value, Even In A Gloomy Economy... In Fact, It's Probably What We're All Thirsty For In This Desert Of A Depression.

Letting An Emotion Move Through You Is Healthy. Letting An Emotion Define You Is Not.