Every Single Important Thing We Do Is

You Market When You Hire And When You Fire. You Market When You Call Tech Support, And You Market Every Time You Send A Memo.

Leaders Who Set Out To Give Are More Productive Than Leaders Who Seek To Get.

Competence Is No Longer A Scarce Commodity.

We Long To Connect, All Of Us. We Long To Be Noticed, To Be Cared For, To Matter. Generosity Is The Invisible Salve On Our Wound Of Loneliness, One That Benefits Both Sides, Over And Over Again.

People Watch What You Do More Than Listen To What You Say.