Good Managers Have A Bias For Action.

Stop Being Conned By The Old Mantra That Says, 'leaders Are Cool, Managers Are Dweebs.' Instead, Follow The Peters Principle: Leaders Are Cool. Managers Are Cool Too!

Remember: You Are The Only Human Being In The World Who Can Help This Particular Customer At This Particular Moment In Time.

Celebrate What You Want To See More Of.

The 10 Or 12 Artists I Have Known Really Well All My Life Are At Least As Competitive As Professional Athletes. They May Express It In Slightly Different Terms, But You Look At The Jackson Pollocks Et Al., And They Are As Interested In Wall Space In The Galleries As Joe Montana Is In The Percentage Of Completed Passes. So The Notion That Symphonic Conducting, Or Stage Play, Or Pure Art, Is Not A Competitive Business Is Real Bullshit.

The Drive For Control, Or The Perception Thereof, Is Truly The Strongest Force In Human Nature.