Have I Done What Is Really Important

People Don't Mind Being Challenged To Do Better If They Know The Request Is Coming From A Caring Heart

Unexpressed Good Thoughts Aren't Worth Squat!

Connect The Dots Between Individual Roles And The Goals Of The Organization. When People See That Connection, They Get A Lot Of Energy Out Of Work. They Feel The Importance, Dignity, And Meaning In Their Job.

For A Manager To Be Perceived As A Positive Manager, They Need A Four To One Positive To Negative Contact Ratio.

We Are Not Just Our Behavior. We Are The Person Managing Our Behavior.