If God Had Wanted Us To Talk

The Greatest Leaders Mobilize Others By Coalescing People Around A Shared Vision.

The Cure For Too Much To Do Is Solitude And Silence.

Customer Service Should Not Be A Department, Customer Service Is Everyone's Job.

I Grew Up In New England. I Think I Was Brought Up With The Puritan Ethic: That If You Worked Really Hard In Life, Then Good Would Come To You. The Harder You Work, The Luckier You Get. I've Come To Believe That It's The Smarter You Work, The Better.

When You Stop Learning You Stop Growing.