If I Had To Name A Driving

Speed, Agility And Responsiveness Are The Keys To Future Success.

I Have No Interest In Being The Biggest, The Most Profitable Or The Largest Retailer. I Just Want The Body Shop To Be The Best, Most Breathlessly Exciting Company - And One That Changes The Way Business Is Carried Out.

I Can't Bear To Be Around People Who Are Bland Or Bored Or Uninterested (or To Employ Them).

Ninety-nine Per Cent Of What We Say Is About Values. I Firmly Believe That Ethical Capitalism Is The Best Way Of Changing Society For The Better.

The End Result Of Kindness Is That It Draws People To You.