If We Do Not Teach Our Children,

It Is Possible To Be Busy-very Busy-without Being Very Effective.

It Is Futile To Put Personality Ahead Of Character, To Try To Improve Relationships With Others Before Improving Ourselves.

Don't Get Buried In The Thick Of Thin Things.

In The Space Between Stimulus (what Happens) And How We Respond, Lies Our Freedom To Choose. Ultimately, This Power To Choose Is What Defines Us As Human Beings. We May Have Limited Choices But We Can Always Choose. We Can Choose Our Thoughts, Emotions, Moods, Our Words, Our Actions; We Can Choose Our Values And Live By Principles. It Is The Choice Of Acting Or Being Acted Upon.

Always Treat Your Employees Exactly As You Want Them To Treat Your Best Customers. You Can Buy A Person's Hand, But You Can't Buy His Heart; His Heart Is Where His Enthusiasm Is. You Can Buy His Back, But You Can't Buy His Brain. That's Where His Creativity Is. Treat Employees As Volunteers Just As You Treat Customers As Volunteers, Because That's What They Are. They Volunteer The Best Parts - Their Hearts And Minds.