If You Think About The Long Term

Invention Requires A Long-term Willingness To Be Misunderstood.

Failure Comes Part And Parcel With Invention. It’s Not Optional.

I Strongly Believe That Missionaries Make Better Products. They Care More. For A Missionary, It's Not Just About The Business. There Has To Be A Business, And The Business Has To Make Sense, But That's Not Why You Do It. You Do It Because You Have Something Meaningful That Motivates You.

What Characteristics Do I Look For When Hiring Somebody? That's One Of The Questions I Ask When Interviewing. I Want To Know What Kind Of People They Would Hire.

But There's Still So Much You Can Do With Technology To Improve The Customer Experience. And That's The Sense In Which I Believe It's Still Day One, And That It's Early In The Day. If Anything, The Rate Of Change Is Accelerating.