Information Is Not Knowledge. Let's Not Confuse

No One Can Measure The Loss Of Business That May Arise From A Defective Item That Goes Out To A Customer.

There Is Very Little Evidence That We Give A Hoot About Profit.

Hold Everybody Accountable? Ridiculous!

It Is A Mistake To Assume That If Everybody Does His Job, It Will Be All Right. The Whole System May Be In Trouble.

A Leader's Job Is To Help His People.