Knowledge Needs To Be A Verb.

Managing By Results Only Makes Things Worse.

To Manage One Must Lead. To Lead, One Must Understand The Work That He And His People Are Responsible For

If You Can't Describe What You Are Doing As A Process, You Don't Know What You're Doing.

Two Basic Rules Of Life Are: 1) Change Is Inevitable. 2) Everybody Resists Change.

The Worker Is Not The Problem. The Problem Is At The Top! Management!