Lack Of Knowledge - That Is The

People Need To Know What Their Jobs Are.

Just Because You Can Measure Everything Doesn't Mean That You Should.

It Is Important That An Aim Never Be Defined In Terms Of Activity Or Methods. It Must Always Relate Directly To How Life Is Better For Everyone. . . . The Aim Of The System Must Be Clear To Everyone In The System. The Aim Must Include Plans For The Future. The Aim Is A Value Judgment.

The System That People Work In And The Interaction With People May Account For 90 Or 95 Percent Of Performance.

Change The Rule And You Will Get A New Number.