New Customers Come From The Action Of

When Blame Inevitably Arises, The Most Senior People In The Room Should Repeat This Mantra: If A Mistake Happens, Shame On Us For Making It So Easy To Make That Mistake.

If We Do Not Know Who The Customer Is, We Do Not Know What Quality Is.

Nowadays People Talk About Paypal's Founders As Prescient Geniuses Who Would Inevitably Change The World. It Was, However, Not So Obvious That Paypal Would Taste Its First Major Success By Helping People Sell Beanie Babies On Ebay. But They Had A Vision, A Hope, And The Perseverance To Try Multiple Iterations Until They Got It Right.

You Know How People Always Talk About How Vision Is The Key To Entrepreneurship And Perseverance And Really Seeing What Other People Don't See? We Can Actually Redeem A Fair Amount Of That Folk Wisdom.

Using The Lean Startup Approach, Companies Can Create Order Not Chaos By Providing Tools To Test A Vision Continuously.