People Need To Know What Their Jobs

We Know What We Told Him, But We Don't Know What He Heard.

Monetary Rewards Are Not A Substitute For Intrinsic Motivation.

There Is No Economy In Having One Operation Produce A Part And Another Separate The Good Ones From The Bad Ones.

Management By Results - Like Driving A Car By Looking In Rear View Mirror.

New Product And New Types Of Service Are Generated, Not By Asking The Consumer, But By Knowledge, Imagination, Innovation, Risk, Trial And Error On The Part Of The Producer, Backed By Enough Capital To Develop The Product Or Service And To Stay In Business During The Learn Months Of Introduction.