Take Someone New And Weird To Lunch

How Do You Achieve Excellence?...stop Doing Non-excellent Stuff!

Management Is About Arranging And Telling. Leadership Is About Nurturing And Enhancing.

I Am Confident That For The Foreseeable Future (barring Some Catastrophic Event Affecting Economic, Energy, Electrical, And Communications Systems), Many Subpopulations That Use Information Intensively (e.g., Students, Academics, Library Patrons, White Collar Workers) Will Be Using Some Sort Of Portal Information Appliance.

Print-based Libraries Developed In An Age Of Scarce Printed Resources.

Train Everyone Lavishly. You Can't Overspend On Training.