The Heart Of Change Is In The

Over The Years I Have Become Convinced That We Learn Best - And Change - From Hearing Stories That Strike A Chord Within Us ... Those In Leadership Positions Who Fail To Grasp Or Use The Power Of Stories Risk Failure For Their Companies And For Themselves.

Motivation Is Not A Thinking Word; It's A Feeling Word.

One Of The Most Common Ways To Overcome Resistance To Change Is To Educate People About It Beforehand. Communication Of Ideas Helps People See The Need For And The Logic Of A Change. The Education Process Can Involve One-on-one Discussions, Presentations To Groups, Or Memos And Reports.

One Of The Most Powerful Forms Of Information Is Feedback On Our Own Actions.

Leaders Establish The Vision For The Future And Set The Strategy For Getting There.