The Heart Of Change Is In The

A Higher Rate Of Urgency Does Not Imply Ever-present Panic, Anxiety, Or Fear. It Means A State In Which Complacency Is Virtually Absent.

Good Communication Is Not Just Data Transfer. You Need To Show People Something That Addresses Their Anxieties, That Accepts Their Anger, That Is Credible In A Very Gut-level Sense, And That Evokes Faith In The Vision.

The Rate Of Change Is Not Going To Slow Down Anytime Soon. If Anything, Competition In Most Industries Will Probably Speed Up Even More In The Next Few Decades.

We Are Always Creating New Tools And Techniques To Help People, But The Fundamental Framework Is Remarkably Resilient, Which Means It Must Have Something To Do With The Nature Of Organizations Or Human Nature.

Most Us Corporations Today Are Over-managed And Under-led. They Need To Develop Their Capacity To Exercise Leadership.