The Instinct To Produce Great Work Doesn't

Nothing About Becoming Indispensable Is Easy. If It's Easy, It's Already Been Done And It's No Longer Valuable.

The Only Purpose Of Customer Service Is To Change Feelings.

The Way You Feel About Giving Money To Good Causes Has A Lot To Do With The Way You Feel About Money.

Play A New Game, Not The Older Game But Faster.

Giving People What They Want Isn't Always What They Want.