The Net Is Not A Single Home.

Listening To Other Companies' Customers Is The Best Way To Gain Market Share, While Listening To The Visionaries Is The Best Way To Create New Markets.

I've Seen Disgusting Excess In Business, And I've Seen Disgusting Excess In Washington. But At The Same Time, I've Certainly Learned That Washington Matters And That You Can't Ignore It, Especially When You Get Into Telecom.

People Still Have A Choice, But, If They Find It All Too Confusing, Or They Just Want Someone Else To Make A Choice For Them, There's A Default That Works Pretty Well. That's This Concept Of Libertarian Paternalism. And It's Handy.

From The Business Point Of View—not To Overstate It—intellectual Property Is Dead; Long Live Intellectual Process. Long Live Service; Long Live Performance.

Few Influential People Involved With The Internet Claim That It Is A Good In And Of Itself. It Is A Powerful Tool For Solving Social Problems, Just As It Is A Tool For Making Money, Finding Lost Relatives, Receiving Medical Advice, Or, Come To That, Trading Instructions For Making Bombs.