We Are At The 1908 Hurley Washing

I Have A Strongly Held Belief That One Of The Reasons That Amazon Has Been Successful Is Because We Do Not Obsess Over Competitors. Instead We Obsess Over Customers.

It's Harder To Be Kind Than Clever

There Are Two Ways To Extend A Business. Take Inventory Of What You're Good At And Extend Out From Your Skills. Or Determine What Your Customers Need And Work Backward, Even If It Requires Learning New Skills. Kindle Is An Example Of Working Backward.

If You Can't Feed A Team With Two Pizzas, It's Too Large.

E-mail Has Some Magical Ability To Turn Off The Politeness Gene In A Human Being.