We Can't Live Without Eating, But We

Most People Do Not Listen With The Intent To Understand; They Listen With The Intent To Reply.

Win-win Is A Belief In The Third Alternative. It's Not Your Way Or My Way; It's A Better Way, A Higher Way.

Paradigms Are Powerful Because They Create The Lens Through Which We See The World.

In My Own Experience, Both Personally And Professionally, I've Learned That You Don't Wait To Confront Reality. It Doesn't Get Easier. It Doesn't Get Better. And, In Some Cases, If You Don't Get The Relevant Information From People And Act Quickly, You Start Losing Options. You're Into Damage Control.

When You Really Listen To Another Person From Their Point Of View, And Reflect Back To Them That Understanding, It's Like Giving Them Emotional Oxygen.