Web 1.0 Was Making The Internet For

But There's Still So Much You Can Do With Technology To Improve The Customer Experience. And That's The Sense In Which I Believe It's Still Day One, And That It's Early In The Day. If Anything, The Rate Of Change Is Accelerating.

You Don't Want To Negotiate The Price Of Simple Things You Buy Every Day.

What Consumerism Really Is, At Its Worst Is Getting People To Buy Things That Don't Actually Improve Their Lives.

If You Only Do Things Where You Know The Answer In Advance, Your Company Goes Away.

What We Want To Be Is Something Completely New. There Is No Physical Analog For What Amazon.com Is Becoming.