What I'm Trying To Do Is Deliver

I Don't Want To Use The Word Reorganization. Reorganization To Me Is Shuffling Boxes, Moving Boxes Around. Transformation Means That You're Really Fundamentally Changing The Way The Organization Thinks, The Way It Responds, The Way It Leads. It's A Lot More Than Just Playing With Boxes.

You Can’t Mandate [cultural Change], Can’t Engineer It. What You Can Do Is Create The Conditions For Transformation. You Can Provide Incentives. You Can Define The Marketplace Realities And Goals. But Then You Have To Trust. In Fact, In The End, Management Doesn’t Change Culture. Management Invites The Workforce Itself To Change The Culture.

Our Military Should Be Trained And Structured Around Missions, Not The Elements Of Air, Water, And Land.

The Networked World Offers The Promise That Maybe The Information Technology Industry Will Start To, For The First Time In A Decade Or So, Address Ceo-level Issues.

The Thing I Have Learned At Ibm Is That Culture Is Everything.