What's Measured Improves

A Person Can Perform Only From Strength. One Cannot Build Performance On Weakness, Let Alone On Something One Cannot Do At All.

Management Is Not Being Brilliant. Management Is Being Conscientious.

The 1st Question The Effective Decision-maker Asks Is: 'is This A Generic Situation Or An Exception?'

A Business Exists Because The Consumer Is Willing To Pay You His Money. You Run A Business To Satisfy The Consumer. That Isn't Marketing. That Goes Way Beyond Marketing.

It Does Not Follow From The Separation Of Planning And Doing In The Analysis Of Work That The Planner And The Doer Should Be Two Different People. It Does Not Follow That The Industrial World Should Be Divided Into Two Classes Of People: A Few Who Decide What Is To Be Done, Design The Job, Set The Pace, Rhythm And Motions, And Order Others About; And The Many Who Do What And As They Are Told.