You Know A Good Board When You

I Got A Journalism Degree. I Started Doing Journalism - I Interned At 'cosmopolitan' Magazine In The 1970s, Which Probably Wasn't The Best Place For Me, And I Spent Six Or Nine Months Freelancing. Anyway, I Wasn't That Good At It.

Most Of My Career Has Been In Sales. I Spend 50% Or More Of My Time With Customers And Employees, And I Can't Wait For It To Be More Than 50%.

When I Became Ceo Of Xerox 10 Years Ago, The Company's Situation Was Dire. Debt Was Mounting, The Stock Sinking And Bankers Were Calling. People Urged Me To Declare Bankruptcy, But I Felt Personally Responsible For Tens Of Thousands Of Employees.

Get Face Time With The Customers.

Good Leadership Is About The Company's Success, Not Your Own.