Defending Yesterday Is Far More Risky Than

What People In Business Think They Know About The Customer And Market Is Likely To Be More Wrong Than Right...the Customer Rarely Buys What The Business Thinks It Sells Him.

Don't Solve Problems. Pursue Opportunities.

The Large Organization Has To Learn To Innovate, Or It Won't Survive.

History Has Been Written Not By The Most Talented But By The Most Motivated.

The Real Development I've Seen Of People In Organizations, Especially In Big Ones, Comes From Their Being Volunteers In A Nonprofit Organization - Where You Have Responsibility, You See Results, And You Quickly Learn What Your Values Are. There Is No Better Way To Understand Your Strengths And Discover Where You Belong Than To Volunteer In A Nonprofit. That Is Probably The Great Opportunity For The Social Sector - And Especially In Its Relationship To Business.