Everything Starts With The Customer.

When A Manufacturing Company In Spain Looks To Ibm For A Solution To A Problem, They Expect Us To Bring The Best Of Ibm Worldwide To It, Not Just The Experience Of Ibm Spain.

I Think That My Leadership Style Is To Get People To Fear Staying In Place, To Fear Not Changing.

I Firmly Believe That Ibm's Size Can Be Used To Its Advantage.

People Don't Do What You Expect But What You Inspect.

I Have Always Believed You Cannot Run A Successful Enterprise From Behind A Desk.