I Learned About A Lot Of Things

No Matter What Measures Are Taken, Doctors Will Sometimes Falter, And It Isn't Reasonable To Ask That We Achieve Perfection. What Is Reasonable Is To Ask That We Never Cease To Aim For It.

You Can't Make A Recipe For Something As Complicated As Surgery. Instead, You Can Make A Recipe For How To Have A Team That's Prepared For The Unexpected.

You Want To Ensure People Can Do It Right 99 Percent Of Time. When We Have To Fire One Of Our Surgical Trainees, It Is Never Because They Dont Have The Physical Skills But Because They Dont Have The Moral Skills - To Practise And Admit Failure.

I Said There Are At Least Two Kinds Of Satisfaction, However, And The Other Has Nothing To Do With Skill. It Comes From Human Connection. It Comes From Making Others Happy, Understanding Them, Loving Them.

We Now Have 30 Percent, For Example, Of Medicare Patients Who Are Seeing Doctors Who Are Rewarded For Doing This Kind Of Work, Like High Blood Pressure Control. So, The Affordable Care Act Has Pushed This Direction Down The Road.