I Think If People Read More, That

If You Only Do Things Where You Know The Answer In Advance, Your Company Goes Away.

You're Not Going To Make Hemingway Better By Adding Animations.

Because, You Know, Resilience - If You Think Of It In Terms Of The Gold Rush, Then You'd Be Pretty Depressed Right Now Because The Last Nugget Of Gold Would Be Gone. But The Good Thing Is, With Innovation, There Isn't A Last Nugget. Every New Thing Creates Two New Questions And Two New Opportunities.

All Businesses Need To Be Young Forever. If Your Customer Base Ages With You, You're Woolworth's.

We See Our Customers As Invited Guests To A Party, And We Are The Hosts. It's Our Job Every Day To Make Every Important Aspect Of The Customer Experience A Little Bit Better.