Lou Gerstner Knows How To Do A

Watch The Turtle. He Only Moves Forward By Sticking His Neck Out.

Every Now And Then, A Technology Comes Along That Is So Profound, So Powerful, So Universal, That Its Impact Will Change Everything. It Will Transform Every Institution In The World. It Will Create Winners And Losers, Will Change The Way We Do Business, The Way We Teach Our Children, Communicate And Interact As Individuals.

I Firmly Believe That Ibm's Size Can Be Used To Its Advantage.

Customer Complaints Are The Schoolbooks From Which We Learn.

The Networked World Offers The Promise That Maybe The Information Technology Industry Will Start To, For The First Time In A Decade Or So, Address Ceo-level Issues.