Never Confuse Activity With Results.

You Can Never Be Comfortable With Your Success, You've Got To Be Paranoid You're Going To Lose It.

When I Arrived At Ibm, There Were 'team' Signs All Around. I Asked, 'how Do People Get Paid?' They Told Me, 'we Pay People Based On Individual Performance.

Until I Came To Ibm, I Probably Would Have Told You That Culture Was Just One Among Several Important Elements In Any Organization's Makeup And Success - Along With Vision, Strategy, Marketing, Financials, And The Like... I Came To See, In My Time At Ibm, That Culture Isn't Just One Aspect Of The Game, It Is The Game. In The End, An Organization Is Nothing More Than The Collective Capacity Of Its People To Create Value.

I Think Values Are Really, Really Important, But I Also Think That Too Many Values Are Just Words.

The Rewards System Is A Powerful Driver Of Behavior And Therefore Culture.