The Cost Of Quality Is The Expense

We Must Define Quality As Conformance To Specifications If We Are To Manage It.

Problems Breed Problems, And The Lack Of A Disciplined Method Of Openly Attacking Them Breeds More Problems.

Being Convinced One Knows The Whole Story Is The Surest Way To Fail.

It Is Always Cheaper To Do The Job Right The First Time.

Improving Quality Requires A Culture Change, Not Just A New Diet.