The Cost Of Quality Is The Expense

The Great Discoveries Are Usually Obvious.

We Must Define Quality As Conformance To Specifications If We Are To Manage It.

Slowness To Change Usually Means Fear Of The New.

A Rule To Live By: I Won't Use Anything I Can't Explain In Five Minutes.

The Customer Deserves To Receive Exactly What We Have Promised To Produce - A Clean Room, A Hot Cup Of Coffee, A Nonporous Casing, A Trip To The Moon On Goassamer Wings.