Uncontrolled Variation Is The Enemy Of Quality.

When Asked What Single Event Was Most Helpful In Developing The Theory Of Relativity, Albert Einstein Replied, "figuring Out How To Think About The Problem".

When A System Is Stable, Telling The Worker About Mistakes Is Only Tampering.

Failure Of Management To Plan For The Future And To Foresee Problems Has Brought About Waste Of Manpower, Of Materials, Of The Machine-time, Of All Which Raise The Manufacturer's Cost And Price That The Purchaser Must Pay

Learning Is Not Compulsory; It's Voluntary. Improvement Is Not Compulsory; It's Voluntary. But To Survive, We Must Learn.

Retroactive Management Emphasizes The Bottom Line.