It Only Takes A Little Innovation.

We Are Here To Make Another World.

We Must Understand Variation.

Managers Don't Like Giving Appraisals, And Employees Don't Like Getting Them. Perhaps They're Not Liked Because Both Parties Suspect What The Evidence Has Proved For Decades: Traditional Performance Appraisals Don't Work.

It Is Wrong To Suppose That If You Can’t Measure It, You Can’t Manage It – A Costly Myth

Stamping Out Fires Is A Lot Of Fun, But It Is Only Putting Things Back The Way They Were.