When Someone Asks For Your Time, And

Customers Will Never Love A Company Until Its Employees Love It First.

I Don't Enjoy Eating Humble Pie; It Never Tastes Good. But I Do Appreciate It When It Happens.

A Leader's Job Is Not Just To Get The Best Out Of Their People-a Leader's Job Is To Make More Leaders.

When A Player Has A Slump, We Do Not Trade Them, We Coach Them. It Is The Same With Our Employees.

Leading Is Not The Same As Being The Leader. Being The Leader Means You Hold The Highest Rank, Either By Earning It, Good Fortune Or Navigating Internal Politics. Leading, However, Means That Others Willingly Follow You—not Because They Have To, Not Because They Are Paid To, But Because They Want To.