When We Cooperate, Everybody Wins.

Cease Dependence On Inspection To Achieve Quality. Eliminate The Need For Inspection On A Mass Basis By Building Quality Into The Product In The First Place.

The Problem Is That Most Courses Teach What Is Wrong.

Just Because You Can Measure Everything Doesn't Mean That You Should.

Manage The Cause, Not The Result.

Quality Is Made In The Board Room. A Worker Can Deliver Lower Quality, But She Cannot Deliver Quality Better Than The System Allow.