You Do Not Install Knowledge.

The Most Important Measures Are Both Unknown And Unknowable.

The Most Basic Problem Is That Performance Appraisals Often Don't Accurately Assess Performance.

Don't Expect Smart People To Listen To You Without Proof.

A System Must Be Managed. It Will Not Manage Itself.

What Makes A Scientist Great Is The Care That He Takes In Telling You What Is Wrong With His Results, So That You Will Not Misuse Them.