You Do Not Install Knowledge.

Management By Results - Like Driving A Car By Looking In Rear View Mirror.

The Aim Proposed Here For Any Organization Is For Everybody To Gain - Stockholders, Employees, Suppliers, Customers, Community, The Environment - Over The Long Term.

Hard Work And Best Efforts Will Not By Themselves Dig Us Out Of The Pit.

Defects Are Not Free. Somebody Makes Them, And Gets Paid For Making Them.

You Do Not Install Quality; You Begin To Work At It.