If You Don't Know What The Defect

Improving Quality Requires A Culture Change, Not Just A New Diet.

If Anything Is Certain, It Is That Change Is Certain. The World We Are Planning For Today Will Not Exist In This Form Tomorrow.

Being Convinced One Knows The Whole Story Is The Surest Way To Fail.

A Rule To Live By: I Won't Use Anything I Can't Explain In Five Minutes.

It Is Always Cheaper To Do The Job Right The First Time.