Leaders Do Stuff That Matters.

One Percent Improvement In 1,000 Things Is Better Than 1,000% Improvement In One Thing.

To Grasp Organizational Life As It Is, Read Novels (!) .... It Is My Fervent Belief That We Will Never Design Rational Processes That "overcome" Such Irregularities-don't Bother Telling That To A Consultant. Hence, We Should Embrace The Real, Nonrational, Nonlinear World With Vigor And Glee-and Develop Enterprise And Career Strategies Accordingly.

To Meet The Demands Of The Fast-changing Competitive Scene, We Must Simply Learn To Love Change As Much As We Have Hated It In The Past.

If Not Excellence, What? If Not Excellence Now, When?

Mastery Is Great, But Even That Is Not Enough. You Have To Be Able To Change Course Without A Bead Of Sweat, Or Remorse.