Focusing On The Customer Makes A Company

Percentage Margins Don't Matter. What Matters Always Is Dollar Margins: The Actual Dollar Amount. Companies Are Valued Not On Their Percentage Margins, But On How Many Dollars They Actually Make, And A Multiple Of That.

My Grandfather Taught Me That It Is Harder To Be Kind Than It Is To Be Clever.

The Three Most Important Things In Retail Are Location, Location, Location. The Three Most Important Things For Our Consumer Business Are Technology, Technology, Technology.

I'm Going To Go Do This Crazy Thing. I'm Going To Start This Company Selling Books Online.

We Are Our Choices. Build Yourself A Great Story.