It Isn't What You Find, It's What

Most Things Don't Work Like They Are Supposed To Work.

Very Few Of The Great Leaders Ever Get Through Their Careers Without Failing, Sometimes Dramatically.

Making A Wrong Decision Is Understandable. Refusing To Search Continually For Learning Is Not.

We Must Define Quality As Conformance To Specifications If We Are To Manage It.

Being Convinced One Knows The Whole Story Is The Surest Way To Fail.